Turning Back-Office Challenges into Scalable Solutions
We combined innovation and technology to build a scalable restaurant management software to solve back-office operational challenges and gave operators more visibility and control.
The Challenge
Paper-Based Processes
Repairs, expenses, and vendor payments were handled manually, slowing down operations.
Lost & Delayed Requests
Repair tickets and approvals often slipped through the cracks between stores and corporate offices.
Accounting Bottlenecks
Expense reports and vendor invoices piled up, making payment tracking slow and error-prone.
No Central System
With no unified platform, vendors, stores, and users worked in silos, leading to confusion and poor accountability.
Need to Scale
The business needed a single system to automate workflows, connect locations, and deliver real-time visibility.
Our Solution
Bajco Tech developed Meal Dynamics, a full-stack back-office automation platform designed for all types of restaurants. The platform centralized and simplified all back-office operations across locations, replacing paperwork with digital workflows and creating full visibility for leadership teams.
Key Features
Repair & Maintenance
Staff submits repair requests instantly through the mobile app with attached photos. AI analyzes urgency and historical repair patterns, prioritizes critical issues, and routes requests through custom approval workflows. The system predicts potential equipment failures, automatically assigns the most suitable vendors, and tracks jobs end-to-end, helping prevent downtime instead of reacting to it.
Expense Management
Employees submit expenses digitally by uploading invoice images, which the system routes through tailored approval workflows. This eliminated lost receipts, reduced delays, and enabled faster, more accurate reimbursements across all restaurant locations.
Repair & Maintenance
Staff submits repair requests instantly through the mobile app with attached photos. AI analyzes urgency and historical repair patterns, prioritizes critical issues, and routes requests through custom approval workflows. The system predicts potential equipment failures, automatically assigns the most suitable vendors, and tracks jobs end-to-end, helping prevent downtime instead of reacting to it.
Repair & Maintenance
Staff submits repair requests instantly through the mobile app with attached photos. AI analyzes urgency and historical repair patterns, prioritizes critical issues, and routes requests through custom approval workflows. The system predicts potential equipment failures, automatically assigns the most suitable vendors, and tracks jobs end-to-end, helping prevent downtime instead of reacting to it.
Expense Management
Employees submit expenses digitally by uploading invoice images, which the system routes through tailored approval workflows. This eliminated lost receipts, reduced delays, and enabled faster, more accurate reimbursements across all restaurant locations.
Accounts Payable
Invoices are uploaded directly into Meal Dynamics, where AI-powered invoice scanning extracts, validates, and matches data automatically. Agentic AI assistants handle invoice verification, follow up on missing information, and escalate stalled approvals. Fraud detection prevents duplicate or suspicious invoices, while cash flow forecasting helps plan ahead. Every payment is tracked from submission to completion, giving finance teams complete control and confidence.
Vendor Management
Meal Dynamics offers a built-in vendor directory and allows clients to onboard their own vendors. Users can assign jobs, request quotes, and process vendor payments through direct integrations with accounting systems. This ensures competitive pricing and eliminates the inefficiencies of vendor coordination.
Task Management Checklists
Staff submits repair requests instantly through the mobile app with attached photos. AI analyzes urgency and historical repair patterns, prioritizes critical issues, and routes requests through custom approval workflows. The system predicts potential equipment failures, automatically assigns the most suitable vendors, and tracks jobs end-to-end, helping prevent downtime instead of reacting to it.
The Impact
Services Provided
Web & App Development
UI/UX Design
Content Marketing
SEO
Performance Tracking
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Let’s Build Better Tech
Are you a restaurant owner looking to streamline your back office, or a business leader seeking a custom software solution to fit your unique operations? We can build it better!